Don't worry if your code doesn't work. Common issues might be incorrect IMEI numbers or network details, or a simple typo. Just email us, and we'll quickly address the problem.

If you haven't received your unlock code past the estimated delivery time, get in touch with us. We're here to help and will discuss the next steps, including a full refund if preferred.

To check if your phone is unlocked, insert a SIM card from a different carrier. If you can make calls and use data without being prompted for an unlock code, your phone is unlocked. If you're still unsure, feel free to reach out to us.

If your phone doesn't ask for an unlock code with a new SIM, try connecting to Wi-Fi or restarting your phone. For certain US carriers, you might need to use a specific unlock app. If issues persist, contact us for assistance